Rock the Tea Policies

Booking - To book a party, camp or venue rental, you can check availability and request a date here on our website (Book Online for parties), or you can call us at 702-207-4475 or email us. Bookings are held for 24 hours during which time a deposit must be placed to confirm the booking.

Party Deposit - A $75 deposit is required to confirm your party reservation, . Once you have requested a date, either by phone, email or via the website, you will receive an invoice for the deposit. Party reservation times are held for 24 hours after the initiation of the invoice, so please pay promptly.

Camp Deposit - Camps require a $100 deposit, classes are paid for at the time of booking per guest.

Class and ActiviTeas All class fees are paid upon enrolling for the class. 

Party Balance - The balance for your party is due upon completion of the party. One of our hosts will go over the charges with you and collect payment at that time. Tipping is not expected but appreciated.

Camp Balance - The balance of your campers fees are due at drop-off on the first day of camp. You will receive an invoice with the charges a few days prior to your camp start date and may pay the balance via the invoice link or in person when you arrive at the start of camp. 

Refunds - Deposits are refundable if cancellation notice is given 45 days or more prior to event date for parties, 30 days for camps. Deposit is non-refundable if cancellation takes place less than 45 days prior to event date for parties or less than 30 days from the start of the camp, though, we will credit it towards a future event, class, camp or playdate, and can be refunded at the discretion of management.

Confirmation - Parties are confirmed the Monday prior to weekend events, 1 week prior to daytime events. At that time we will need your final guest count and that is what you will be billed for on the day of the event. If there are additional guests added on the day of the event, we will add them to your final invoice. Parties confirmed with less than 8 guests booked on a Saturday or Sunday will infer a $40 small party surcharge.

PARTY INFORMATION AND GUIDELINES

Party Rates, Minimums & Maximums - Party rates are per participating guest - meaning those who will be participating in the activities we offer. There is no charge for adults who attend as observers. Party rates are included in each party description. Our minimum number participating guests to book a party on the weekends is 8.  We can do smaller parties of 5-7 participating guests on weekdays (Mon - Thurs) afternoons or evenings, or we can accept them on weekends with a $40 small party surcharge. At present, we are limiting our participating guests to 16 due to covid restrictions. We anticipate being able to book groups up to 20 beginning June 1st. Current capacity limits (we're assuming through 6/1/2021) allow us no more than 25 patrons inside of our building.

Party Rates as of 4/10/2021

We have a minimum of 8 guests to book weekend parties on Friday Evenings, Saturdays and Sundays.*

Princess & Rockstar Dress Up Tea Celebration: $44 per guest for first 8 Guests ($352),  Additional guests $34 

Princess & Rockstar KaraokTea Celebration: $44 per guest for first 8 Guests ($352), Additional guests $34

SereniTea Spa Celebration: $46 per guest for first 8 guests ($368), Additional guests $36

Stuff a Bear or Unicorn Celebration: $49 per guest for first 8 guests ($392), Additional Guests $39

Super Hero CreativiTea Celebration: $46 per guest for first 8 guests ($368), Additional Guests $36

Tea with a Princess: $100 base fee, $44 per guest for first 8 guests ($352 + $100 base fee =$452 minimum), Additional Guests $34

*Small parties booked on Fridays, Saturdays or Sundays of 5-7 guests will incur a $40 small party surcharge

Please visit our Celebrations page for more information on our party packages!

Food - We have several catering options for food, snack and desserts. You are welcomed and invited to bring your own food and cake/cupcakes/desserts to be served at the party. We have time set aside in all of our party packages to serve a small entree such as sandwiches, pizza, chicken fingers, fruit, veggies and cheese or whatever you desire. We also reserve time at the end of the party for singing happy birthday and blowing out candles. We ask that you provide a cupcake or small cake for the birthday child to use to blow out candles for health reasons. 

If you are providing your own food, you will need to provide plates, napkins and any cutlery necessary for your food items. We provide serving trays and dishes, cake cutting implements and any decor necessary. We are unable to refrigerate or heat food brought by patrons, you may bring catering warmers and/or coolers as needed. 

If you select one or more of our catering packages, we will provide everything needed, including plates, napkins and cutlery.

We can provide a table for you to serve food the the non-participating guests (parents, friends) in our lobby area. We also have complimentary ice water and hot tea and coffee available in the lobby.

Party Date Best Practices Please arrive and ask your guests to arrive no more than 15 minutes prior to your scheduled start time. We book events back to back and we need time to change over party themes, clean and disinfect between parties. Once your party has ended, we ask that you and your guests exit in a timely fashion - within 15 minutes of your party's end time - to allow us to clean up, disinfect and change over for our next event. We do not usually schedule gift opening time in our party plans, so please let us know if you would like that included. If you or guests are late and delay the start of your event, we may have to eliminate elements from our party package in order to meet our timeline. Please notify us at 702-207-4475 if you are running late. Guests who have not arrived 30 minutes after the scheduled start time with no contact will be considered a no-show and their event will be cancelled, no refunds. ​

Food Allergies and Special Needs We understand that some children have food allergies and special needs. Please let us know of any guests who may need special considerations concerning food or activity modifications and we are happy to make adjustments to make all guests feel safe, welcomed and comfortable.

Camps, Classes & ActiviTea Guidelines

Drop offs/Pick ups - For classes, ActiviTeas and Camps, parents must accompany their children inside the venue to address any needed paperwork, balances or instruction, and for the children's safety. Parents must inform staff of any allergies or special needs with staff. Parents will also be required to enter the facility to pick up their children from any classes, ActiviTeas or camps. Children who arrive late to scheduled classes, ActiviTeas and Camps may miss out on some activities, but we'll do our best to get them caught up. Children may arrive no more than 15 minutes prior to the start time and must be picked up promptly at the end of the class, ActiviTea or camp session. Parents who arrive more than 15 minutes after the end time of their childs class, ActiviTea or camp will be assessed a late pickup fee of $20. Arrangements can be made for early dropoffs and late pickups for camps for an additional fee.

Behavior - We expect children to be on their best behavior while attending one of our classes, ActiviTeas and Camps. We will explain rules such as listening to instructions, respecting each other and teachers and/or hosts and to be kind to each other. We will discuss any behavior concerns with the parent, and reserve the right to remove unruly children from activities, or require a parents presence to allow them to continue participation.

Age Limits - Children must be fully potty trained and able to use the facilities with no assistance from adults, even in the toddler camps. Please contact us to enroll a child younger than the suggested age limit in one of our classes, ActiviTeas and Camps, so that we may discuss if it will be a good fit. 

Rock the Tea is committed to being inclusive to all of our guests and employees.

We welcome guests of all races, genders, ages, religions, identities, and experiences.

We are committed to hiring staff that reflects the guests we welcome.